FAQs

How do I create an account to listen to music and watch videos?
We provide users with a unique experience on the Diet Monkey platform where all you need to do is register an account with us here: Register and you will be able to listen and watch all type of unique content exclusively on Diet Monkey Entertainment Inc.

What are the benefits of uploading my content as an artist on Diet Monkey?
Diet Monkey is an exclusive content driven platform specializing in a specific genre of music that we promote and speak to on a regular basis. So your content will be featured to a large group of listeners and viewers that will appreciate your content like no where else on the internet.

What if my order is not correct?
Mistakes happen, so we do our best to fix them and correct any issues you may have. If you have noticed that we have made a mistake with your order, please contact orders@dietmonkeyent.com and we will investigate it. Please always include your order reference when e-mailing customer services.

How do we accept returns?
We are happy to refund any purchases provided they are returned by registered mail in their original condition, to the address below, within 14 working days from receipt. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. We will refund any sums that you have paid to us except for postage and packing. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.

Can I have a different delivery address?
Sorry but we ONLY ship to the address on the bill for security and prevention of fraud.

Do you deliver to P.O. boxes?
No, sorry, DHL, FedEx, and UPS do not deliver to PO BOX for security reasons.

What currency are your products?
All of our products located in the Shop section are in USD funds. Shipping currency is also in USD funds.